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Användarvillkor

 

This website is operated by Selvi Sales. Throughout the site, the terms "we", "us" and "our" refer to Selvi Sales, trading as Antheiafit. Selvi Sales offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Nothing in these Terms of Service is intended to limit or exclude any mandatory consumer rights you have under Dutch or European Union law. Where any provision in these Terms conflicts with such mandatory consumer rights, your statutory rights prevail.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you have the consent of a parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, except where such refusal would violate applicable law.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, except for orders that have already been confirmed.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except where required by mandatory law.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy and your statutory right of withdrawal (see Section 10).

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, except where mandatory law provides otherwise.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

SECTION 8 — THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

SECTION 10 — SHIPPING, PRICES, TAXES AND IMPORT DUTIES

Shipping origin. Our products are shipped directly from our suppliers and warehouses located outside the European Union (primarily the People's Republic of China) to the customer.

Prices. Because products are shipped from outside the European Union, the prices displayed on our website do notinclude EU import VAT, customs duties, customs clearance fees, or any other local taxes that may apply in the country of destination.

Customer responsibility for taxes and duties. The customer is the importer of record and is solely responsible for the payment of any VAT, import duties, customs clearance fees, handling fees and any other charges that may be levied by local customs authorities or carriers in the country of destination. These charges are not collected by us at checkout and are typically invoiced by the carrier upon or before delivery. By placing an order, the customer acknowledges and accepts this responsibility.

The amount of import VAT, duties and fees varies by country, product value and product category, and is determined by the local customs authorities. We are not able to calculate or refund these charges.

Refusal of delivery. If a customer refuses delivery due to unwillingness to pay applicable import VAT, duties or fees, the order may be returned to the sender or destroyed by the carrier. In such cases, we reserve the right to deduct any return shipping costs and unrecoverable carrier fees from any refund issued.

SECTION 10A — RIGHT OF WITHDRAWAL (HERROEPINGSRECHT)

As a consumer based in the European Union, you have the statutory right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, you must inform us of your decision by an unambiguous statement (e.g. email to info@antheiafit.com) within the 14-day period.

After notifying us, you must return the goods within 14 days. Goods must be returned in their original condition: unworn, unwashed, with all original tags and packaging attached. We will provide the return address upon receipt of your withdrawal notice. The direct cost of returning the goods is borne by the customer. Because our return location may be outside the European Union, return shipping costs can be substantial and the customer is advised to consider this before exercising the right of withdrawal.

We will refund the purchase price (including standard delivery costs paid to us) within 14 days of receiving the returned goods, using the same payment method used for the original transaction. Import VAT, duties or customs fees paid by the customer to local authorities or carriers cannot be refunded by us; the customer may be able to reclaim these directly from their local customs authority.

Exclusions. The right of withdrawal does not apply to products that have been used, washed, damaged, or are not in resalable condition, or to items that are sealed for hygiene reasons and have been unsealed after delivery, to the extent permitted by applicable law.

For full details on returns, please consult our Returns Policy. Submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — CONFORMITY AND WARRANTY

Under Dutch and EU consumer law, we are obliged to deliver products that conform to the contract. If a product does not conform — for example, if it is defective, damaged on arrival, or does not match the description — you have a statutory right to repair, replacement, a price reduction, or termination of the contract, depending on the circumstances. To make a claim, please contact us at info@antheiafit.com with your order number and a description of the issue (photos preferred).

This statutory warranty applies in addition to, and does not affect, any commercial guarantee that may be offered.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order), subject to applicable consumer law.

SECTION 13 — PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

Except for our statutory obligations under Dutch and EU consumer law (including the conformity rules described in Section 11), the service and all products and services delivered to you through the service are provided "as is" and "as available" for your use.

To the maximum extent permitted by applicable law, our total liability to you for any claim arising out of or in connection with these Terms or your use of the Service shall not exceed the amount you paid for the product or service that gave rise to the claim. Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) intentional misconduct or gross negligence; or (iii) any liability that cannot be excluded or limited under applicable law.

SECTION 15 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Selvi Sales and its agents, contractors, licensors, service providers, subcontractors, suppliers and assistants, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 16 — SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 — TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 — ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 — GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. The competent court in the district of the Netherlands where Selvi Sales is established shall have jurisdiction, without prejudice to any mandatory consumer law granting you the right to bring proceedings in your country of residence.

Online Dispute Resolution. The European Commission provides a platform for online dispute resolution, available at https://ec.europa.eu/consumers/odr. Consumers may use this platform to resolve disputes. We can also be reached directly at info@antheiafit.com.

SECTION 20 — CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 — CONTACT INFORMATION

Company name: Selvi Sales KVK (Chamber of Commerce) No.: 74633945 BTW / VAT No.: NL002435465B75 Address: Metzelaarplein 10, 7416 BV Deventer, The Netherlands Phone: +31 6 85129985 Email:info@antheiafit.com

Questions about the Terms of Service should be sent to us at info@antheiafit.com.